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FAQ

Delivery – Please allow 10 working days for your items to arrive. We produce all items freshly & exclusively to your order from workshops across ENGLAND.

 

Returns – We take great pride and absolute care to ensure all the items we sent out are in perfect condition and to satisfy our customers, for any reason if you need to return items you may do so within 14 days of  your delivery. All items retuned must be in its original packaging with all labels and tags and without being worn or soiled.  Under garments will not be accepted due to hygiene. You must bear the cost of returns postage and they must be posted by secure post or courier where a signature is required. We do not take responsibility for any damages on return goods while on transit. We have the right to refuse any returns if we feel that they were not genuine or if the items are damaged or soiled. Please email us at returns@badlondon.com to obtain a reference number and a return address where the items should be returned to. 

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